AI & Automation, Digital Transformation
Artificial Intelligent Chatbots in the Healthcare Industry
Research shows that AI is already playing a crucial role in the healthcare industry with a positive impact on patients and healthcare ...
AI & Automation, Digital Transformation, Patient Support & Adherence
What is a Positive Patient Experience?
In our latest blog, Ghazaleh Ghafoorian, Training & Quality Assurance Specialist, breaks down the ingredient list for positive patient ...
Digital Transformation, Patient Support & Adherence
4 Ways Pharma Can Support Patient Adherence
Establishing a link between patients and pharmaceutical providers can help improve patient outcomes and encourage medication adherence.
AI & Automation, Digital Transformation, Risk Management
Managing Life Sciences Risk in an Unprecedented Business Environment
The COVID-19 pandemic has forced unprecedented change for businesses around the globe. For many businesses, one change demanded by the ...
AI & Automation
AI Solutions that Keep Life Sciences Customer Support Costs Down
Self-service via AI is one of the best solutions to improve patient experience, and help you keep up with the digital tsunami that has been ...
AI for Life Sciences: Is Healthcare Too Human to Mechanize?
With a growing shortage of healthcare professionals well into the millions, we're turning to AI to pick up the slack. But does healthcare ...
Digital Transformation
5 Essential Teams for Your Life Science Patient Experience Digital Transformation
You'll need a robust team to guide you through your org's digital transformation. We have five teams that are essential to a successful ...
Giving Thanks to the Alphanumeric Family
Alphanumeric is thankful for the employees that keep our organization running. This Thanksgiving, we are showing our utmost gratitude for ...
AI & Automation, Digital Transformation, CX
Going Remote: How the Pandemic Changed Life Science Contact Centers
Alphanumeric's approach to digital transformation has allowed customers to become 100% remote without skipping a beat.
How Life Science Companies can Transform their Patient Experience
A strong patient experience allows for new opportunities that lead to increased KPIs. Here's what your program should do to improve patient ...