Digital Transformation, Patient Support & Adherence
Implementing STIR/SHAKEN in the Contact Center
We recently spoke with Eric Ness, Senior Systems Engineer, to discuss how this issue is being solved through a framework of standards ...
CX, Patient Support & Adherence
Realizing the Benefits of Patient Support through AI Solutions
The benefits of patient support are significant, and it’s necessary to find solutions that allow companies to support patients and HCPs all ...
AI & Automation, Digital Transformation
Artificial Intelligent Chatbots in the Healthcare Industry
Research shows that AI is already playing a crucial role in the healthcare industry with a positive impact on patients and healthcare ...
AI & Automation, Digital Transformation, Patient Support & Adherence
What is a Positive Patient Experience?
In our latest blog, Ghazaleh Ghafoorian, Training & Quality Assurance Specialist, breaks down the ingredient list for positive patient ...
4 Ways Pharma Can Support Patient Adherence
Establishing a link between patients and pharmaceutical providers can help improve patient outcomes and encourage medication adherence.
AI & Automation, Digital Transformation, Risk Management
Managing Life Sciences Risk in an Unprecedented Business Environment
The COVID-19 pandemic has forced unprecedented change for businesses around the globe. For many businesses, one change demanded by the ...
AI & Automation
AI Solutions that Keep Life Sciences Customer Support Costs Down
Self-service via AI is one of the best solutions to improve patient experience and help you keep up with the digital tsunami that has been ...
AI for Life Sciences: Is Healthcare Too Human to Mechanize?
With a growing shortage of healthcare professionals, we're turning to AI to pick up the slack. But does healthcare need the human touch?
Digital Transformation
5 Essential Teams for Life Sciences Digital Transformation
You'll need a robust team to guide you through your org's digital transformation. We have five teams that are essential to a successful ...
Giving Thanks to the Alphanumeric Family
Alphanumeric is thankful for the employees that keep our organization running. This Thanksgiving, we are showing our utmost gratitude for ...