How Life Science Call Centers Are Evolving

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How are life science call centers evolving in the age of digital innovation? Sheryl Johnson, Alphanumeric’s senior director of NA operations, explains how technology is allowing call centers to move faster, reach more people, and increase personalization.

To learn how Alphanumeric can help your organization harness technology to provide smarter and more responsive customer service, visit Alphanumeric.com.
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