Accurate Medical Information to HCPs

Estimated reading time: Less than a minute

The Challenge

Assist overstretched HCPs from having to do long, arduous keyword searches that resulted in inaccurate outcomes.
They sought a solution that would... unify all disparate sources of knowledge, return reliable results quickly, standardize repetitive requests.

The Solution

AI Solution Transforms HCP experience through lightning-fast, accurate results.

Accurate

  • Integrates with Veeva Vault and Salesforce
  • Understands complex dialogs and conversational intent
  • Allows for searching of entire document and various sources

Knowledgeable

  • Uses mature natural language processing (NLP) in 38 languages; not keyword searches
  • Medical information is constantly adapting to its knowledge base
  • Reduced search time

Expeditious

  • Near real-time results
  • Reduced return of irrelevant results
  • Transforms HCP experience

The Results

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Accurate Content in 1.3 seconds

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81% avg. accuracy

 
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First implementation of AI for medical information

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