Featured
24x7 Remote Monitoring & Management
Top 10 Reasons to Partner with Alphanumeric
Alphanumeric has been a leader in this space for over two decades, and we're dedicated to providing our clients with the best possible ...
Digital Transformation
10 Steps to Digital Transformation
If you want your business to be successful in 2022, you need to start planning for digital transformation now.
Empowering Patients and Healthcare Professionals with Technology
Technology is playing an increasingly important role in both the patient experience and interactions between patients and healthcare ...
AI & Automation
Top 10 Trends in Contact Center Automation
Make your mark in the ever-changing world of contact center automation. Stay ahead of the curve and learn about the top 10 trends that are ...
Customer Experience vs. Customer Service: What's the Difference?
A brief look at the differences between CX and CS, and why it is important to understand the difference. Plus, how businesses can improve ...
Healthcare
How AI Technology Benefits Patient Care
Take a closer look at telehealth and explore how its use can benefit patient care. We'll also discuss some of the challenges that ...
Scale Technology and Cybersecurity While Addressing Workforce Issues
As we all know, the COVID 19 pandemic changed the world. In the last two years it has changed how businesses are functioning and how they ...
Alphanumeric Introduces New Branding
With a new tagline of "Make Your Mark," we hope to represent that every employee has the power to make an impact on our mission, culture, ...
Global 24x7 Service Desk, AI & Automation, Digital Transformation, Self Help Tools
Transforming the Contact Center: AI-Powered Solutions to Meet Demand
A digital transformation enables organizations to offer self-service and automated solutions that reach and engage patients where and when ...
Global 24x7 Service Desk, AI & Automation, Digital Transformation
The Future of Life Sciences’ Global Contact Centers
Life sciences companies have to remain agile to ensure they are providing the support required.