AI & Automation, Digital Transformation

Artificial Intelligent Chatbots in the Healthcare Industry

Research shows that AI is already playing a crucial role in the healthcare industry with a positive impact on patients and healthcare ...

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Artificial Intelligent Chatbots in the Healthcare Industry

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Positive Patient Experience

AI & Automation, Digital Transformation, Patient Support & Adherence

What is a Positive Patient Experience?

In our latest blog, Ghazaleh Ghafoorian, Training & Quality Assurance Specialist, breaks down the ingredient list for positive patient ...

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What is a Positive Patient Experience?

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Pharma Support Patient Adherence

Digital Transformation, Patient Support & Adherence

4 Ways Pharma Can Support Patient Adherence

Establishing a link between patients and pharmaceutical providers can help improve patient outcomes and encourage medication adherence.

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4 Ways Pharma Can Support Patient Adherence

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Managing Life Sciences Risk

AI & Automation, Digital Transformation, Risk Management

Managing Life Sciences Risk in an Unprecedented Business Environment

The COVID-19 pandemic has forced unprecedented change for businesses around the globe. For many businesses, one change demanded by the ...

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Managing Life Sciences Risk in an Unprecedented Business Environment

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AI Solutions Lower Customer Support Costs

AI & Automation

AI Solutions that Keep Life Sciences Customer Support Costs Down

Self-service via AI is one of the best solutions to improve patient experience, and help you keep up with the digital tsunami that has been ...

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AI Solutions that Keep Life Sciences Customer Support Costs Down

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AI for Life Sciences: Is Healthcare Too Human to Mechanize?

AI & Automation, Digital Transformation

AI for Life Sciences: Is Healthcare Too Human to Mechanize?

With a growing shortage of healthcare professionals well into the millions, we're turning to AI to pick up the slack. But does healthcare ...

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AI for Life Sciences: Is Healthcare Too Human to Mechanize?

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5 Essential Teams for Your Life Science Patient Experience Digital Transformation

Digital Transformation

5 Essential Teams for Your Life Science Patient Experience Digital Transformation

You'll need a robust team to guide you through your org's digital transformation. We have five teams that are essential to a successful ...

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5 Essential Teams for Your Life Science Patient Experience Digital Transformation

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Giving Thanks to the Alphanumeric Family

Giving Thanks to the Alphanumeric Family

Alphanumeric is thankful for the employees that keep our organization running. This Thanksgiving, we are showing our utmost gratitude for ...

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Giving Thanks to the Alphanumeric Family

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Going Remote: How the Pandemic Changed Life Science Contact Centers

AI & Automation, Digital Transformation, CX

Going Remote: How the Pandemic Changed Life Science Contact Centers

Alphanumeric's approach to digital transformation has allowed customers to become 100% remote without skipping a beat.

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Going Remote: How the Pandemic Changed Life Science Contact Centers

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How Life Science Companies can Transform their Patient Experience

AI & Automation, Digital Transformation, CX

How Life Science Companies can Transform their Patient Experience

A strong patient experience allows for new opportunities that lead to increased KPIs. Here's what your program should do to improve patient ...

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How Life Science Companies can Transform their Patient Experience

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