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AI & Automation
AI Solutions that Keep Life Sciences Customer Support Costs Down
Self-service via AI is one of the best solutions to improve patient experience, and help you keep up with the digital tsunami that has been ...
AI & Automation, Digital Transformation
AI for Life Sciences: Is Healthcare Too Human to Mechanize?
With a growing shortage of healthcare professionals well into the millions, we're turning to AI to pick up the slack. But does healthcare ...
AI & Automation, Digital Transformation, CX
Going Remote: How the Pandemic Changed Life Science Contact Centers
Alphanumeric's approach to digital transformation has allowed customers to become 100% remote without skipping a beat.
How Life Science Companies can Transform their Patient Experience
A strong patient experience allows for new opportunities that lead to increased KPIs. Here's what your program should do to improve patient ...
8 Steps to Delivering an AI-Powered Patient Experience
If you are not planning for digital transformation in 2021, your organization is at risk. Here are 8 ways to incorporate AI into your ...
Mobilizing innovation in medical affairs for life science companies
Alphanumeric is pioneering digital transformation through five key capabilities. Here's what those capabilities are and how we can help you ...
AI & Automation, Pharmaceutical & Biosciences, Digital Transformation
How we achieved ZERO interruptions to business in the face of a pandemic & can help you do...
On March 11, when the World Health Organization (WHO) declared COVID-19 a pandemic, along with so many other organizations across the ...
Part I: Why Pharma CX Visionaries Look to Digital Transformation to Drive Impact
As this year comes to a close, we looked back at our body of work for our pharmaceutical clients to see what came to fruition within these ...