Alphanumeric Blog AI & Automation

Make your mark in the ever-changing world of contact center automation. Stay ahead of the curve and learn about the top 10 trends that are ...

A digital transformation enables organizations to offer self-service and automated solutions that reach and engage patients where and when ...

Life sciences companies have to remain agile to ensure they are providing the support required.

Research shows that AI is already playing a crucial role in the healthcare industry with a positive impact on patients and healthcare ...

In our latest blog, Ghazaleh Ghafoorian, Training & Quality Assurance Specialist, breaks down the ingredient list for positive patient ...

The COVID-19 pandemic has forced unprecedented change for businesses around the globe. For many businesses, one change demanded by the ...

Self-service via AI is one of the best solutions to improve patient experience and help you keep up with the digital tsunami that has been ...

With a growing shortage of healthcare professionals, we're turning to AI to pick up the slack. But does healthcare need the human touch?

Alphanumeric's approach to digital transformation has allowed customers to become 100% remote without skipping a beat.

A strong patient experience allows for new opportunities that lead to increased KPIs. Here's what your program should do to improve patient ...